Got questions?

We're here to help

01

How do I contact the AIM7 support team?

Email us at ask@aim7.com
We respond to emails Mon - Fri, 8-5 pm CT. Our Team will get in touch with you within 24 hours, and often sooner, depending on when you email us.

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02

How do I manage my payment method or cancel my subscription?

You can manage your payment method or cancel your subscription by clicking this link.

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03

How do I connect my Apple Watch to the AIM7 app?

AIM7 pulls your watch data from Apple’s Health app. Please ensure that you have granted AIM7 access to your Apple Health data.

1 On your iPhone, go to iPhone Settings
2. Tap on the Health app
3. Scroll down to find Data Access & Devices
4. Tap on AIM7
5. Tap Turn On All


For more info, click here.

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04

How do I track Pickleball with my Apple Watch?

Add "Pickleball" to your Apple Watch Workout List

  1. On your Apple Watch, open the Workout app
    • Press the Digital Crown on your Apple Watch to access the app screen.
    • Find and tap the Workout app (green icon with a running figure).

  1. Access your workout list
    • Scroll down to the bottom of the list of available workouts.
    • Tap on Add Workout.

  1. Search for Pickleball
    • Scroll through the list of available workouts or use the search bar to find Pickleball.
    • Tap on Pickleball to add it to your workout list.

Start a Pickleball Workout

  1. Open the Workout App
    • Press the Digital Crown to go to the app screen.
    • Open the Workout app again.
  1. Select Pickleball
    • Scroll through your list of workouts until you find Pickleball.
    • Tap on Pickleball to select it.

  1. Start the Workout
    • Tap the Start button to begin your pickleball workout.
    • Your Apple Watch will start tracking your activity, including heart rate, calories burned, and duration.

  1. End the Workout
    • When you're finished with your pickleball game, swipe right on the workout screen.
    • Tap the End button.
    • Review your workout summary, and then tap Done.
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05

How do I track Pickleball with my Garmin Device?

Adding "Pickleball" to the Garmin Workout List

  1. Open the Garmin Connect App
    • Open the Garmin Connect app on your smartphone.
  2. Access Your Device Settings
    • Tap on the Menu icon (three horizontal lines or dots).
    • Select Garmin Devices and choose your device from the list.
  3. Customize Activity List
    • Tap on Activity Options or Activity Profiles (depending on your device model).
    • Select Edit Activities or Add New Activity.
  4. Add Pickleball
    • If "Pickleball" is not listed, you may need to add it as a custom activity:some text
      • Tap on Add Custom Activity.
      • Enter "Pickleball" as the name and choose an appropriate icon.
      • Save the new activity.

Starting a Pickleball Workout on your Garmin Device

  1. Open the Activity List
    • Press the Start/Stop button on your Garmin device to access the activity list.
  2. Select Pickleball
    • Scroll through the list and select Pickleball.
  3. Start the Workout
    • Press the Start/Stop button again to begin the workout.
    • Your Garmin device will start tracking your activity metrics such as heart rate, calories burned, and duration.
  4. End the Workout
    • Press the Start/Stop button when you are done.
    • Select Save or Discard to save or discard the workout data.

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06

How do I track Pickleball with my Fitbit Device?

Adding "Pickleball" to the Fitbit Exercise List

  1. Open the Fitbit App
    • Open the Fitbit app on your smartphone.
  2. Access Exercise Shortcuts
    • Tap on the Account icon (profile picture) in the top left corner.
    • Select your device from the list of devices.
    • Tap on Exercise Shortcuts.
  3. Add Pickleball
    • If "Pickleball" is not listed, tap on Add Exercise Shortcut.
    • Scroll through the list or use the search bar to find Pickleball.
    • Tap on Pickleball to add it to your list of exercise shortcuts.

Starting a Pickleball Workout on Fitbit

  1. Open the Exercise App
    • Press the button on your Fitbit device to access the app screen.
    • Open the Exercise app.
  2. Select Pickleball
    • Scroll through the list of exercises until you find Pickleball.
    • Tap on Pickleball to select it.
  3. Start the Workout
    • Tap the Play icon or Start button to begin your pickleball workout.
    • Your Fitbit device will start tracking your activity metrics such as heart rate, calories burned, and duration.
  4. End the Workout
    • When you’re done, press the button on your Fitbit to pause the workout.
    • Tap Finish and then Save to log the workout.
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07

How do I track sleep with my Apple Watch?

To record sleep data, you must set up a sleep schedule for every day of the week. Click here to learn how to set up a sleep schedule.

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08

Can I use other wearable devices with AIM7?

Yes, currently AIM7 is compatible with Garmin, Oura, and Fitbit devices.

1. Open your AIM7 app and go to the Profile tab
2. Tap on Manage Devices, and follow the steps to connect your device.

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09

How do I view my recent workout sessions?

From the Home tab in the AIM7 app, tap into the Body section, then scroll down to the bottom of the screen to find Recent Workout Sessions

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10

How do I incorporate other health apps I use with AIM7?

AIM7 pulls your data from Apple Health, so if you already have a health app you like to use, like Calm or Headspace, just make sure you send your sessions to Apple Health.

Click here to learn more about how to write data to Apple Health.

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11

 Where do I report a bug or a feature request?

Please email us with any bug reports or feature requests at ask@aim7.com.

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